Returns Policy

At ZYRONVALETH, your satisfaction is our priority. If you are not fully satisfied with your purchase, we offer a straightforward returns policy to ensure a smooth and hassle-free process.

Eligibility for Returns

• Items must be returned within 30 days of receipt.
• Products should be unused, undamaged, and in their original packaging.
• Proof of purchase is required for all returns.

Non-returnable Items

The following items cannot be returned:

• Gift cards.
• Downloadable software products.
• Personal care items once used.

Return Process

To initiate a return, please follow these steps:

1. Contact our customer service at [email protected] to request a return authorization.
2. Package the items securely using the original packaging.
3. Include proof of purchase and any documentation provided upon receipt.
4. Ship the package to the address provided by our customer service representative.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us at [email protected].

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Thank you for shopping with ZYRONVALETH. If you have any questions about our returns policy, please contact us at [email protected].